How it works
Houses / Score is a building-science diagnostic platform. Get clarity on what's actually happening in your home — before you hire the wrong trade.
Describe your symptoms
Upload photos, describe what you see, and select the area of concern. You don't need to know what the problem is — just describe what you're observing.
AI triage runs
Our AI classifies the issue type, severity, likely causes, and urgency. It also flags what evidence might be missing and which building system is most likely involved.
Understand the likely cause
Get a clear, plain-language explanation of what's probably happening — moisture intrusion, thermal bridging, failed envelope, structural movement — before you call anyone.
Choose your escalation
Self-serve guidance is free. If the issue warrants it, escalate to a remote Building-Science Review, a thermal diagnostic, or a credentialed on-site field assessment.
Take action with confidence
Know which trade to call, what questions to ask, and what a fair price looks like — so you don't hire the wrong person for the wrong problem.
Three service lanes
Not every problem needs a full on-site assessment. Choose the level of escalation that matches what you're dealing with.
AI Triage
Free / ProUpload your symptoms and get an AI-powered classification of issue type, severity, likely causes, urgency, and recommended next steps. This is triage and intake — not a formal assessment.
Building-Science Review
Paid remoteA human building-science expert reviews your submission and provides a trade-neutral diagnosis. Covers moisture, thermal, insulation, and envelope problems. Delivered before you call the wrong trade.
Field Services
On-siteCredentialed inspector attends on-site. Includes thermal imaging, specialist coordination, and forensic reporting where warranted. For complex, high-stakes, or insurance-grade situations.
About the AI
The AI is a triage and classification layer — not a certified on-site assessment. It helps identify likely causes and the correct escalation path, based on the symptoms and evidence you provide.
Remote Building-Science Reviews are human-reviewed by building-science experts who assess your submission in full context. AI output is one input — expert judgment is the output.
Field services use credentialed inspectors and verified specialists. Thermal imaging, forensic reporting, and specialist coordination are available for complex cases.